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Medspa, aware of the importance of corporate sustainability, has implemented an Integrated Management System aimed at ensuring the highest standards of transparency and integrity in the management of its business and in its relations with all stakeholders.
This is carried out through a set of rules, procedures and a process of risk measurement, management and monitoring.
The fundamental values are based on full compliance with mandatory regulations, with a view to continuous improvement in relation to the following areas:
- Product quality;
- Customer satisfaction;
- Protection of workers’ health and safety;
- Environmental sustainability;
- Ethical and social responsibility.
Medspa promotes these values among all personnel, as they represent the essential foundation for the conduct of company activities. The ultimate goal towards which all objectives converge is to improve the quality of life of its stakeholders by offering products that ensure safety, transparency and an eco-sustainable impact on the environment.
To this end, Medspa is committed to:
- Ensuring and maintaining compliance, in substance and principle, with all applicable laws, standards and regulations;
- Ensuring transparency in information regarding actions taken through tools aimed at fostering social dialogue;
- Ensuring technological, organisational and managerial innovation;
- Ensuring the selection of the best raw materials, capable of delivering targeted and proven effects;
- Ensuring the safety, health and well-being of all those working for the company by promoting responsible and aware behaviour and implementing appropriate preventive measures with the aim of preventing accidents and occupational illnesses;
- Assessing the current and potential impact of its activities on the environment according to the principles of precaution and prevention, and promoting the use of the best available technologies and raw materials and products with minimal environmental impact;
- Identifying and systematically monitoring direct and indirect environmental aspects and the related impacts arising from activities, products and services under its responsibility;
- Designing and distributing its products with respect for the environment and biodiversity by reducing atmospheric emissions and water consumption;
- Managing waste properly and in a controlled manner;
- Involving human resources at every level to implement this Policy through all appropriate measures and initiatives, including information and training activities specifically aimed at promoting correct behaviour, compliance with legal requirements and with the stricter internal rules/procedures adopted, ensuring that this Policy and its related Management System are applied at every level of the organisation;
- Pursuing continuous improvement of its performance through the definition of objectives, targets and programs;
- Identifying and systematically monitoring all possible risks to eliminate or reduce their causes;
- Promoting and ensuring respect for universally recognised human rights in all business areas and among all stakeholders by complying with national and supranational regulations regarding worker protection, ILO conventions and the principles of social responsibility;
- Ensuring its commitment to social responsibility through the application and dissemination of ethical principles and the continuous improvement of working conditions for its employees;
- Promoting ethically correct behaviour both inside and outside the organisation;
- Promoting and ensuring respect for diversity, inclusion and gender equality by adopting corporate, organisational and managerial mechanisms that respect rights, freedom and human dignity, and favouring relationships and commercial partnerships with companies equally committed to these values;
- Prioritising suppliers who pursue ethical and sustainable practices within their organisation and along their supply chain;
- Promoting awareness among supply chain partners by encouraging the adoption of sustainable practices;
- Establishing and periodically reviewing objectives and targets to ensure the correct implementation of the principles of this policy and the strategies adopted.
The Policy will be widely distributed to all personnel, interested parties and anyone who requests it.
Management is committed to making this policy operative and constantly updated through periodic review. In the perspective of continuous improvement, the adequacy, suitability and effectiveness of the Integrated Management System will also be regularly assessed in relation to internal and external changes.